BASIC CHARGE FOR OUR TIME: £7.50 per hour.
Although this is a moderate rate for skilled work, there are very few scale models which involve less than 50 hours work. Most take substantially longer. While I try to keep your costs down, there is no way around this.
WHEN YOU ACCEPT OUR ESTIMATE IT BECOMES A FIRM QUOTE: If the job comes out over time or over budget, you do not carry the extra, we do. Quoting low to get the job then running the cost up is extremely poor practice, and we never do it.
WHEN YOU PLACE YOUR ORDER:
We require a non-refundable deposit of £100, to secure your place in the queue. We're usually booked up several months ahead, and new orders keep coming in, so this is essential.
ON COMMENCEMENT of your job, we require an initial payment, to cover the cost of materials and components.
THE FINAL BUIILD UP CHARGE
is payable on completion, up to a total project cost of £1,000. Above that, we accept 3 stage payments during construction.
PAYMENT METHODS: Payment is accepted in Sterling, Euros or US Dollars, via cash, building society cheque, bankerís draft, PayPal or personal cheque.
Personal cheques are restricted to cheques on the major UK clearing banks only; no tertiary banks or overseas personal cheques accepted.
In case of UK personal cheques, date of receipt of payment is taken as five working days from the cheque being deposited in my account.
Sorry no plastic cards.
DELIVERY in person is charged at travel cost, plus normal hourly rate.
Delivery by carrier is charged at cost.
WHAT HAPPENS if you don't like the result?
We've always had a great many completely delighted clients.
In the unlikely event that you think your model is not to the standard you expected, we'll be happy to submit it for a second opinion to a mutually-agreed arbitrator or arbitrators.